Understanding Your Path to Wellness
At Waterview Behavioral Health, we strive to make the admissions process as smooth and straightforward as possible. Our goal is to ensure that you or your referred patients receive timely and appropriate care tailored to individual needs. Here’s a step-by-step guide to our admissions process:
Initial Contact:
Phone Call or Online Inquiry: Start by contacting us via phone or through our online form. Our dedicated admissions team is ready to answer your questions and provide initial guidance.
Confidential Discussion: We’ll have a confidential conversation to understand your or your patient’s situation, mental health history, and specific needs.
Pre-Assessment:
Gathering Information: We collect necessary information, including medical history, psychiatric history, and details of current challenges.
Initial Screening: This step helps us determine the most appropriate level of care and whether our IOP is the right fit.
Insurance and Financial Counseling:
Verification of Benefits: We’ll assist in verifying insurance benefits and discussing other financial arrangements, ensuring clarity and transparency regarding potential costs.
Clinical Assessment:
In-depth Evaluation: A comprehensive clinical assessment is conducted by our mental health professionals to formulate an individualized treatment plan.
Consultation with Our Team: Our multidisciplinary team reviews the assessment to recommend the most effective treatment approach.
Customized Treatment Plan:
Personalized Approach: Based on the assessment, a personalized treatment plan is developed, outlining the therapies and interventions best suited to the individual’s needs.
Admission:
Scheduling the Start: Once the treatment plan is in place, we schedule the start date for the IOP.
Orientation: New participants will receive an orientation to familiarize themselves with the program, staff, and what to expect.
Ongoing Communication:
Collaboration with Referring Professionals: We maintain open communication with referring professionals to ensure continuity of care.
