Partial Hospitalization Program Banner Image
Partial Hospitalization Program Banner Image
Partial Hospitalization Program Banner Image
Partial Hospitalization Program Banner Image

UNDERSTANDING YOUR OPTIONS

UNDERSTANDING YOUR OPTIONS

What Is a Partial Hospitalization Program?

PHP is the most intensive level of outpatient care available – structured enough to produce real clinical progress, flexible enough to let you go home at night.

Inpatient / Residential

Most Intensive
24-hour supervised care, away from home

Inpatient / Residential

Most Intensive
24-hour supervised care, away from home

Inpatient / Residential

Most Intensive
24-hour supervised care, away from home

Inpatient / Residential

Most Intensive
24-hour supervised care, away from home

PHP – Day Treatment

Intensive, Flexible
4 hours of programming plus lunch, Monday–Friday

PHP – Day Treatment

Intensive, Flexible
4 hours of programming plus lunch, Monday–Friday

PHP – Day Treatment

Intensive, Flexible
4 hours of programming plus lunch, Monday–Friday

PHP – Day Treatment

Intensive, Flexible
4 hours of programming plus lunch, Monday–Friday

Intensive Outpatient (IOP)

Moderate Intensity
3–4 hours/day, 3–5 days per week

Intensive Outpatient (IOP)

Moderate Intensity
3–4 hours/day, 3–5 days per week

Intensive Outpatient (IOP)

Moderate Intensity
3–4 hours/day, 3–5 days per week

Intensive Outpatient (IOP)

Moderate Intensity
3–4 hours/day, 3–5 days per week

Standard Outpatient

Least Intensive
Weekly or bi-weekly therapy sessions

Standard Outpatient

Least Intensive
Weekly or bi-weekly therapy sessions

Standard Outpatient

Least Intensive
Weekly or bi-weekly therapy sessions

Standard Outpatient

Least Intensive
Weekly or bi-weekly therapy sessions

PHP at Waterview means you receive hospital-level clinical intensity through an in-person daytime program- including group therapy, individual therapy, medication management, and case management- then return home, family, and community each evening. You keep your life. You get the care your situation actually requires.

PHP is the right fit when:
PHP is the right fit when:

Symptoms are too severe for weekly therapy alone

You've completed residential or inpatient care and need structured step-down support

A mental health crisis requires intensive stabilization - without hospitalization

Co-occurring addiction and mental health conditions need simultaneous treatment

Previous outpatient attempts haven't produced lasting results

You need more support, but work, school, or family responsibilities require you to stay home

What makes Waterview's PHP different:
What makes Waterview's PHP different:

No "one-size-fits-all" treatment - every plan is built for you

Comprehensive care for complex and co-occurring mental health needs

Family therapy integration from day one - not bolted on at the end

Veterans and first responders served through dedicated pathways (VA CCN, TRICARE)

Step-down to Mission Reset IOP option available when clinically appropriate

Wallingford's most accessible location - I-91, I-84, I-95 corridors

No referral needed - self-referral and family referrals welcome

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Evidence-based therapeutic modalities
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Evidence-based therapeutic modalities
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Evidence-based therapeutic modalities
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Evidence-based therapeutic modalities
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Insurance plans accepted, including VA
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Insurance plans accepted, including VA
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Insurance plans accepted, including VA
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Insurance plans accepted, including VA
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Days per week of structured programming
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Days per week of structured programming
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Days per week of structured programming
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Days per week of structured programming

TRANSPARENCY YOU DESERVE

A Typical Day in Waterview's PHP

A Typical Day in Waterview's PHP

Uncertainty is hard. So we give you the full picture. Here’s what a typical weekday looks like in our program - structured enough to produce progress, flexible enough to fit your real life.

Waterview’s adult, in-person PHP meets Monday through Friday from 9 a.m. to 1:30 p.m. The schedule includes four hours of clinical programming plus lunch from noon to 12:30 p.m. Evenings, weekends, and overnight time are outside program hours.

Uncertainty is hard. So we give you the full picture. Here’s what a typical weekday looks like in our program - structured enough to produce progress, flexible enough to fit your real life.

Waterview’s adult, in-person PHP meets Monday through Friday from 9 a.m. to 1:30 p.m. The schedule includes four hours of clinical programming plus lunch from noon to 12:30 p.m. Evenings, weekends, and overnight time are outside program hours.

9-10am

Check-in, Goals and Process Group

Clinical staff check-in, daily symptom review and general process group.

9-10am

Check-in, Goals and Process Group

Clinical staff check-in, daily symptom review and general process group.

9-10am

Check-in, Goals and Process Group

Clinical staff check-in, daily symptom review and general process group.

10-11am

Group Therapy Session

Skills-based group using CBT, DBT, or trauma-informed approaches

10-11am

Group Therapy Session

Skills-based group using CBT, DBT, or trauma-informed approaches

10-11am

Group Therapy Session

Skills-based group using CBT, DBT, or trauma-informed approaches

11-12pm

Group Therapy/Individual Therapy

Trauma-informed group therapy such as Seeking Safety, Post Traumatic Growth, EMDR or one-on-one with your primary clinician (2x per week)

11-12pm

Group Therapy/Individual Therapy

Trauma-informed group therapy such as Seeking Safety, Post Traumatic Growth, EMDR or one-on-one with your primary clinician (2x per week)

11-12pm

Group Therapy/Individual Therapy

Trauma-informed group therapy such as Seeking Safety, Post Traumatic Growth, EMDR or one-on-one with your primary clinician (2x per week)

12-12:30pm

Lunch & Wellness Break

Food served daily

12-12:30pm

Lunch & Wellness Break

Food served daily

12-12:30pm

Lunch & Wellness Break

Food served daily

12:30-1:30pm

Group Therapy/Medication Management

Relapse prevention, coping skills, stress management, dual diagnosis. 

12:30-1:30pm

Group Therapy/Medication Management

Relapse prevention, coping skills, stress management, dual diagnosis. 

12:30-1:30pm

Group Therapy/Medication Management

Relapse prevention, coping skills, stress management, dual diagnosis. 

1:30pm

Group Therapy/Daily Wrap-Up

Daily review, homework, tomorrow's goals - then home to your family

1:30pm

Group Therapy/Daily Wrap-Up

Daily review, homework, tomorrow's goals - then home to your family

1:30pm

Group Therapy/Daily Wrap-Up

Daily review, homework, tomorrow's goals - then home to your family

Evidence-Based Methods

Therapies Used in Our PHP Program

We use evidence-based therapies to support recovery, build resilience, and improve overall well-being.

Cognitive Behavioral Therapy (CBT)

Evidence-Based Talk Therapy

Identifies and reframes unhelpful thought patterns that contribute to anxiety, depression, and emotional distress. Helps individuals develop healthier coping skills and more balanced ways of thinking.

Cognitive Behavioral Therapy (CBT)

Evidence-Based Talk Therapy

Identifies and reframes unhelpful thought patterns that contribute to anxiety, depression, and emotional distress. Helps individuals develop healthier coping skills and more balanced ways of thinking.

Dialectical Behavioral Therapy (DBT)

Skills for Emotional Regulation and Resilience

Focuses on emotional regulation, distress tolerance, mindfulness, and interpersonal effectiveness. Particularly beneficial for individuals experiencing intense emotions, trauma-related challenges, or personality disorders.

Dialectical Behavioral Therapy (DBT)

Skills for Emotional Regulation and Resilience

Focuses on emotional regulation, distress tolerance, mindfulness, and interpersonal effectiveness. Particularly beneficial for individuals experiencing intense emotions, trauma-related challenges, or personality disorders.

Eye Movement Desensitization & Reprocessing (EMDR)

Specialized Trauma Recovery Therapy

An evidence-based approach that helps individuals process and heal from traumatic experiences. Often used to reduce symptoms associated with PTSD, complex trauma, and distressing life events.

Eye Movement Desensitization & Reprocessing (EMDR)

Specialized Trauma Recovery Therapy

An evidence-based approach that helps individuals process and heal from traumatic experiences. Often used to reduce symptoms associated with PTSD, complex trauma, and distressing life events.

Mindfulness-Based Therapy

Present-Moment Awareness for Lasting Change

Combines mindfulness practices with therapeutic techniques to increase self-awareness, reduce stress, and strengthen healthy coping strategies for everyday life.

Mindfulness-Based Therapy

Present-Moment Awareness for Lasting Change

Combines mindfulness practices with therapeutic techniques to increase self-awareness, reduce stress, and strengthen healthy coping strategies for everyday life.

Trauma-Focused Therapy

Healing from the Impact of Trauma

Provides a safe and supportive environment to address the emotional, psychological, and behavioral effects of trauma while building resilience and long-term emotional wellness.

Trauma-Focused Therapy

Healing from the Impact of Trauma

Provides a safe and supportive environment to address the emotional, psychological, and behavioral effects of trauma while building resilience and long-term emotional wellness.

Individual Counseling

Personalized Support for Meaningful Progress

One-on-one sessions with a licensed clinician focused on your unique goals, challenges, and strengths. Treatment is tailored to promote emotional growth, symptom management, and lasting recovery.

Individual Counseling

Personalized Support for Meaningful Progress

One-on-one sessions with a licensed clinician focused on your unique goals, challenges, and strengths. Treatment is tailored to promote emotional growth, symptom management, and lasting recovery.

Group Therapy

Connection, Support, and Skill Building

Facilitated therapeutic groups that encourage peer support, personal insight, and practical skill development while helping individuals build meaningful connections with others facing similar challenges.

Group Therapy

Connection, Support, and Skill Building

Facilitated therapeutic groups that encourage peer support, personal insight, and practical skill development while helping individuals build meaningful connections with others facing similar challenges.

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Mental Health Conditions Treated in our PHP Program

Mental Health Conditions Treated in our PHP Program

Mental Health Conditions Treated in our PHP Program

Our PHP is built for adults facing a wide range of mental health challenges - including cases where both occur at the same time (dual diagnosis). We treat the whole person, not just the primary diagnosis.

Our PHP is built for adults facing a wide range of mental health challenges - including cases where both occur at the same time (dual diagnosis). We treat the whole person, not just the primary diagnosis.

Co-occurring treatment at Waterview: Some adults seeking PHP have both a mental health condition and a substance use issue. Most programs treat one or the other. We treat both, simultaneously, with an integrated clinical team - because treating only half the picture rarely leads to lasting recovery.

Co-occurring treatment at Waterview: Some adults seeking PHP have both a mental health condition and a substance use issue. Most programs treat one or the other. We treat both, simultaneously, with an integrated clinical team - because treating only half the picture rarely leads to lasting recovery.

Feel Better

Heal Gently

Live Happier

Grow Stronger

Recovery Is a Family Journey. We Treat It That Way.

At Waterview, family involvement isn't a checkbox on an intake form. It's woven into every phase of treatment - because the relationships around a person in recovery either strengthen healing or sabotage it.

We work with families directly - not to blame or diagnose them, but to equip them with the understanding, communication tools, and coping strategies that make home a place of recovery, not relapse.

Mental Health Intensive Outpatient Program

Getting Started

From First Call to First Day - Here's How It Works

No referral. No waiting months. Most clients get their intake scheduled within 24–48 hours of their first call.

Call or Submit Online

Reach our admissions team by phone or form. We'll ask a few brief questions to understand your situation. Completely confidential.

Call or Submit Online

Reach our admissions team by phone or form. We'll ask a few brief questions to understand your situation. Completely confidential.

Call or Submit Online

Reach our admissions team by phone or form. We'll ask a few brief questions to understand your situation. Completely confidential.

Free Insurance Verification

We check your coverage immediately. We work directly with Anthem, BCBS, Magellan, Yale Health, VA CCN, and TRICARE.

Free Insurance Verification

We check your coverage immediately. We work directly with Anthem, BCBS, Magellan, Yale Health, VA CCN, and TRICARE.

Free Insurance Verification

We check your coverage immediately. We work directly with Anthem, BCBS, Magellan, Yale Health, VA CCN, and TRICARE.

Clinical Assessment

A licensed clinician conducts a comprehensive evaluation to confirm PHP is the right level of care and build your initial treatment plan.

Clinical Assessment

A licensed clinician conducts a comprehensive evaluation to confirm PHP is the right level of care and build your initial treatment plan.

Clinical Assessment

A licensed clinician conducts a comprehensive evaluation to confirm PHP is the right level of care and build your initial treatment plan.

Begin Treatment

Your individualized program starts. No two treatment plans are identical - yours is built around you, your goals, and your life.

Begin Treatment

Your individualized program starts. No two treatment plans are identical - yours is built around you, your goals, and your life.

Begin Treatment

Your individualized program starts. No two treatment plans are identical - yours is built around you, your goals, and your life.

In Network

  • Anthem
  • BlueCross BlueShield Insurance Logo
  • Magellan Healthcare Logo
  • Yale Health Logo
  • Community Care Network Insurance Logo
  • US TRICARE Logo.svg

In Network

  • Anthem
  • BlueCross BlueShield Insurance Logo
  • Magellan Healthcare Logo
  • Yale Health Logo
  • Community Care Network Insurance Logo
  • US TRICARE Logo.svg

In Network

  • Anthem
  • BlueCross BlueShield Insurance Logo
  • Magellan Healthcare Logo
  • Yale Health Logo
  • Community Care Network Insurance Logo
  • US TRICARE Logo.svg

In Network

  • Anthem
  • BlueCross BlueShield Insurance Logo
  • Magellan Healthcare Logo
  • Yale Health Logo
  • Community Care Network Insurance Logo
  • US TRICARE Logo.svg

Testimonial

Waterview Behavioral Health

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    Incredible staff, they met all my needs and made sure I was going to be taken care of after I left IOP. Very professional and relatable to first responders and military

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    Had a very good experience with their IOP program as well as individual therapy would highly recommend

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    I had a very positive experience and found they were very supportive

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    This was an excellent program. The staff make it comfortable, and inviting. The therapists really sit with you and help you.

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    Amazing place ever better staff ! Connecticut is lucky to have an establishment such as this for people in need

57+

Reviews

Visit our Google pages to find out more about customer experience.

Young man smiling with glasses
Young man smiling with glasses
Smiling woman with long blonde hair indoors.

Trusted by Patients & Families

Testimonial

Waterview Behavioral Health

  • Icon
    Icon
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    Incredible staff, they met all my needs and made sure I was going to be taken care of after I left IOP. Very professional and relatable to first responders and military

  • Icon
    Icon
    Icon
    Icon
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    Had a very good experience with their IOP program as well as individual therapy would highly recommend

  • Icon
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    I had a very positive experience and found they were very supportive

  • Icon
    Icon
    Icon
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    This was an excellent program. The staff make it comfortable, and inviting. The therapists really sit with you and help you.

  • Icon
    Icon
    Icon
    Icon
    Icon

    Amazing place ever better staff ! Connecticut is lucky to have an establishment such as this for people in need

57+

Reviews

Visit our Google pages to find out more about customer experience.

Young man smiling with glasses
Young man smiling with glasses
Smiling woman with long blonde hair indoors.

Trusted by Patients & Families

Testimonial

Waterview Behavioral Health

  • Icon
    Icon
    Icon
    Icon
    Icon

    Incredible staff, they met all my needs and made sure I was going to be taken care of after I left IOP. Very professional and relatable to first responders and military

  • Icon
    Icon
    Icon
    Icon
    Icon

    Had a very good experience with their IOP program as well as individual therapy would highly recommend

  • Icon
    Icon
    Icon
    Icon
    Icon

    I had a very positive experience and found they were very supportive

  • Icon
    Icon
    Icon
    Icon
    Icon

    This was an excellent program. The staff make it comfortable, and inviting. The therapists really sit with you and help you.

  • Icon
    Icon
    Icon
    Icon
    Icon

    Amazing place ever better staff ! Connecticut is lucky to have an establishment such as this for people in need

57+

Reviews

Visit our Google pages to find out more about customer experience.

Young man smiling with glasses
Young man smiling with glasses
Smiling woman with long blonde hair indoors.

Trusted by Patients & Families

Testimonial

Waterview Behavioral Health

  • Icon
    Icon
    Icon
    Icon
    Icon

    Incredible staff, they met all my needs and made sure I was going to be taken care of after I left IOP. Very professional and relatable to first responders and military

  • Icon
    Icon
    Icon
    Icon
    Icon

    Had a very good experience with their IOP program as well as individual therapy would highly recommend

  • Icon
    Icon
    Icon
    Icon
    Icon

    I had a very positive experience and found they were very supportive

  • Icon
    Icon
    Icon
    Icon
    Icon

    This was an excellent program. The staff make it comfortable, and inviting. The therapists really sit with you and help you.

  • Icon
    Icon
    Icon
    Icon
    Icon

    Amazing place ever better staff ! Connecticut is lucky to have an establishment such as this for people in need

57+

Reviews

Visit our Google pages to find out more about customer experience.

Young man smiling with glasses
Young man smiling with glasses
Smiling woman with long blonde hair indoors.

Trusted by Patients & Families

Questions

Frequently asked questions

Our experienced team is here to provide reliable answers about mental health and its healing.

What is a partial hospitalization program (PHP)?

A partial hospitalization program provides structured mental health treatment during the day without an overnight stay. PHP may be appropriate when weekly therapy or IOP does not provide enough support, but 24-hour inpatient care is not required. Learn more about Waterview's admissions process.

How long does PHP treatment last?

Program length is based on each participant’s individual clinical needs, symptoms, progress, care plan, clinical recommendations, and insurance authorization. The treatment team reviews readiness for step-down or discharge throughout care rather than using a fixed week range.

Can someone work or attend school while in PHP?

Waterview’s adult, in-person PHP meets Monday through Friday from 9 a.m. to 1:30 p.m., so work or school may require temporary schedule changes or leave. The schedule includes four hours of clinical programming plus lunch from noon to 12:30 p.m., and participants return home outside program hours. Admissions can help assess practical scheduling needs.

Is PHP covered by insurance?

Coverage depends on the individual plan, medical-necessity criteria, authorization, and network status. Waterview can verify benefits and explain available information before admission. Verification is not a guarantee of payment.

What is the difference between PHP and IOP?

PHP generally provides more treatment hours and structure than an intensive outpatient program. IOP may be appropriate when less frequent support is clinically sufficient. Read the PHP versus IOP comparison for a practical overview.

Is a referral required to start PHP?

A professional referral is not always required. Adults, family members, and treating providers can contact Waterview to ask about screening, current availability, insurance verification, and next steps.

Can PHP address co-occurring mental health and substance use concerns?

Waterview evaluates mental health and substance use concerns together when both are present. Treatment recommendations depend on clinical needs, safety, and whether PHP is the appropriate level of care.

What happens after PHP?

Discharge planning may include transition to IOP, outpatient therapy, psychiatric follow-up, peer support, or other services. The plan is individualized and coordinated with authorized providers when appropriate.

Q9. Is IOP the same as rehab?

Not precisely. “Rehab” often refers to inpatient or residential treatment. IOP is outpatient-based but still provides intensive, structured treatment.

PHP Service Areas Across Connecticut

Waterview Behavioral Health serves clients from across Connecticut. Our Wallingford location is conveniently accessible from many cities via I-91, I-84, and I-95. Explore PHP resources for your area:

Waterview Behavioral Health serves clients from across Connecticut. Our Wallingford location is conveniently accessible from many cities via I-91, I-84, and I-95. Explore PHP resources for your area:

Waterview Behavioral Health serves clients from across Connecticut. Our Wallingford location is conveniently accessible from many cities via I-91, I-84, and I-95. Explore PHP resources for your area:

For Mental Health and Co-Occurring Disorders

Mental Health is More Than Healing

It’s not just about the absence of illness—it’s about discovering lasting well-being through compassionate care, emotional resilience, and a renewed sense of purpose.

Minimalist concrete building with glowing windows at dusk in fog.

For Mental Health and Co-Occurring Disorders

Mental Health is More Than Healing

It’s not just about the absence of illness—it’s about discovering lasting well-being through compassionate care, emotional resilience, and a renewed sense of purpose.

For Mental Health and Co-Occurring Disorders

Mental Health is More Than Healing

It’s not just about the absence of illness—it’s about discovering lasting well-being through compassionate care, emotional resilience, and a renewed sense of purpose.

Minimalist concrete building with glowing windows at dusk in fog.

For Mental Health and Co-Occurring Disorders

Mental Health is More Than Healing

It’s not just about the absence of illness—it’s about discovering lasting well-being through compassionate care, emotional resilience, and a renewed sense of purpose.